Refund Policy
Effective Date: July 27, 2025
At LOVEselfLOVE LLC, we stand behind the intention and care put into everything we offer—whether it’s a physical product, a coaching session, or a guided meditation. That said, we understand things don’t always go as planned.
Please read our refund policy carefully to understand your rights and our limitations.
1. Physical Products (e.g., Candles, decorations)
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We accept returns of unused, unopened items in original condition within 14 days of delivery.
To be eligible for a refund:
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Item must be in its original packaging
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You must provide proof of purchase (order number or receipt)
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Item must not be damaged, used, or altered
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Non-refundable items:
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Items marked as final sale
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Custom or limited edition items
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To initiate a return:
Email us at red.akers@loveselflove.com with your order number and reason for return. If your return is approved, we will provide a return address and instructions.
Return shipping costs are the buyer’s responsibility unless the item arrived damaged or incorrect.
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
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2. Coaching Services
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Due to the personalized nature of 1:1 and group coaching sessions, all coaching purchases are non-refundable once a session has occurred or access to a program has begun.
If you need to reschedule, we require at least 24 hours’ notice to avoid forfeiting the session. Emergency situations will be handled with compassion.
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3. Digital Products and Free Resources
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All digital downloads, guided meditations, and self-paced tools are non-refundable. Once delivered or accessed, they are considered “used.”
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4. Damaged or Incorrect Orders
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If your item arrives damaged or you received the wrong item, please contact us within 7 days of delivery with a photo of the item and packaging. We will make it right—either through a replacement or refund.
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Contact Us
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If you have questions about your order or refund eligibility, please contact us at:
Illinois, USA